Troubleshooting

Don't worry, we're still adding more! For now, head over to the forum to ask about your issue.

My SVG isn't showing up at all!

• Make sure your file ends with .svg

• For outline shapes, make sure the "stroke" setting is not 0, and make sure the color is correct. For non-outline shapes, make sure the opacity isn't set to 0.

My text isn't getting animated

In order to animate text, you need to convert it to a shape. You can do so in Illustrator by following these steps, or you can try your luck with an online converter like this one.